Schedule

For a full day, non-stop, UX grassroots groups from all over the world will bring you 30 or 60 minute sessions, each followed by a Q&A.

Some of them will bring longer workshops for a limited number of participants. Register for individual workshops separately.

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Sessions

Take part in any of the 24 hours of sessions from tracks focused on either Elevating UX or UX in Practice.

Elevating UX track

UX in Practice track

Hour
#1

7:00 CEST, June 9th
17:00 NZST, June 9th
[5:00 UTC], June 9th

Shanshan Zhou & Dominic Rogers

UX Wellington

New Zealand

– As a UX generalist with skills in research, visual design, ux design, front-end dev, workshop facilitation, product strategy and storytelling — I see tremendous benefit but also aware of the challenges that comes with being and becoming a full stack UXer. I would like to discuss my journey and unpack the pros and cons of adopting a constellation of these skills. I would particularly like to share a few practical exercises for anyone who would like to continue to expand their UX practice.


– A rapidfire of advice. Can you handle a UX tip per minute? Come, and put yourself to the test.

Hour
#2

8:00 CEST, June 9th
[6:00 UTC], June 9th

Helena Levison and Jayden Hanly

CPHUX

Denmark

Helena Levison aka The Queen of UX developed the 4 Mindsets of UX model to have a better way to communicate with UX professionals and companies.

Jayden Hanly, Co-founder of CPHUX, has continued to test the model with UX professionals around how they prefer to work.

Jayden and Helena are actively using this model and in this talk, we will explain how it works and then go into a live discussion with you and the other attendees.

Hour
#3

9:00 CEST, June 9th
10:00 EEST, June 9th
[7:00 UTC], June 9th

Helle Martens & Lone Ørum

UX Copenhagen

Denmark

What does “Creating a Culture Change” mean to you as a designer? Let’s discuss things like employee experience; governance; empowerment; and how different “isms” and biases have a huge effect on the internal culture of a company (and how this ties into UX and design, and what we can do to change this).

Gathigia Njiiri

UX Kitchen Nairobi

Kenya

How do you run a design team in a startup where design is still a shared resource? In the developing world of things, engineering is a non-negotiable. And since product design is quickly making its way there too, we need a playbook of dos & don’t. Say you have a limited budget but you also know product design cannot be ignored. Where do you start? In this session we shall see how to manage a design team, ops & projects as a shared resource, but in ways that keep your team motivated and projects well taken care of.

Farid Sabitov

xOps Today

Minsk

What are the current trends, focus areas and how our future work will look like. Assess, optimize, scale and automate phases. Impact enablers, accelerators and knowledge aligners in operations

Hour
#4

10:00 CEST, June 9th 9:00 WAT, June 9th [8:00 UTC], June 9th

Steph Cruchon

The Design Sprint is one of the most talked-about methodologies in the field of UX. I’ve run sprints with startups, public institutions, and Fortune 500 companies and each one of them was an adventure. While most UXers today get the core idea. Very few people understand the reasons why it was designed the way it was. In this talk, I will share 6 reasons why I’m passionate about this approach, and the long-term impact it can have on companies and organizations.

Hour
#5

11:00 CEST, June 9th
17:00 TST, June 9th
[9:00 UTC], June 9th

Aldrich Huang

Savvy UX Summit

Taiwan

How the Taiwan government uses ‘Fair, Fun, Fast’, the three keys to building up the trust between each other while making policy decisions via user research. You’ll see how UX is done not only on digital products, or make product looks good.

Hour
#6

12:00 CEST, June 9th
18:00 PHT, June 9th
[10:00 UTC], June 9th

Ely Apao

UX Philippines

Philippines

Create your own personal visual productivity system and save more time for yourself & your team.

Hour
#7

13:00 CEST, June 9th
18:00 ICT, June 9th
[11:00 UTC], June 9th

Chanon Patarajiarapan 

UX Thailand

Thailand

Taking a tour on the journey while reflecting on your Ops in your head, facilitated by Chanon Patarajiarapan, Senior UX Consultant at ThoughtWorks, a Leading software consultant company in Thailand. Chanon will bring you through a story of why designOps is worth investing your resources and gaining more happiness back from tragedy of design.

Patarin Thongkhao

UX Thailand

Thailand

Oftentimes, the value of the design works seems to be overlooked by business people as they might not see an immediate effect on the revenue. As a Head of Design in a startup company, Patarin will share how to convince business people to understand and invest more in UX design.

Hour
#8

14:00 CEST, June 9th
[12:00 UTC], June 9th

Alessandra Scicchitano

The concept of human-in-the-loop was born to train specific machine learning algorithms that need constant input from humans in order to learn effectively. The whole concept places AI at the centre and makes the humans go around it in a loop. Today the evolution of humans as digital users is demanding a new approach. One where the human being is at the centre of the attention while tech circles and evolves around us. We have entered the era of Tech-in-the-loop which focuses on discovering human intention, emphasising user experience, supporting an effective positive impact to celebrate the power that humans have. This presentation aims at raising awareness and touching upon the different phases of the approach.

Hour
#9

15:00 CEST, June 9th
21:00 CST, June 9th
[13:00 UTC], June 9th

Pine Du, Benoit Reulier, Andy Liu &
Wladislav Glad

UX Beijing

China

In our panel discussion, we would like to explore cross-cultural differences in the process of digital product creation. Our speakers worked and lived in Beijing so they can share a globalist view on product through local and international lenses. We aim to cover topics like product design, product management, work culture, creativity, and remote work.

Hour
#10

16:00 CEST, June 9th [14:00 UTC], June 9th

Dr. Arash Golnam

Digital Strategy & UX Meetup

Switzerland

Designers pride themselves in thinking systematically – but how can you also think systemically? In this talk Dr. Arash Golnam will guide you into the meta-discipline that is Systems Thinking.

Josh (Adi) Tedjasaputra

SIGCHI

Indonesia

In this talk conversation, Josh will share their insights and case studies in empowering leaders and organizations in Southeast Asia, including Grab, Mozilla, Spotify, Google, and ACM SIGCHI.

Hour
#11

17:00 CEST, June 9th
[15:00 UTC], June 9th

Panel with Ghada Kandil (Egypt), Hertje Brodersen (Germany), Souvik Das Gupta (India) & Andrew Jung (Canada), moderated by Luis Alveart (Colombia)

World Information Architecture Day

Earlier this year, local organizers from all over hosted the World Information Architecture Day event, covering 40+ locations and around 15 languages. The theme “curiosity” generated much interest. A panel of information architects from different countries will talk about why curiosity plays an important role in their work and will share local peculiarities.

Dávid Udvardy, Gergely Hangyás, Péter Polgár & Zsuzsanna Polgár

User Experience Budapest

Hungary

One hour fireside chat about product design teams with seasoned experts from the field. The question in focus will be: how to structure a product team, how does design fit in there, and how to make it work on a daily basis? Squads, product areas, scrum, role-based, cross-functional, or something completely different? We’ll explore our guests’ stories from their extensive catalogue of companies and teams they worked at wearing different hats.

Hour
#12

18:00 CEST, June 9th
9:00 PDT, June 9th
[16:00 UTC], June 9th

Jaime Levy

UX strategy lies at the intersection of UX design and business strategy. When the first edition of UX Strategy came out in 2015, there were just hundreds of practitioners going by the titles “UX Strategist” or “Product Strategist”. But since Jaime’s theory and practice put a big stake in the ground, there are now tens of thousands of practitioners worldwide. Jaime will share the behind-the-scenes of the process of being an author and how the 2nd edition evolved with this growing field.

Hour
#13

19:00 CEST, June 9th
20:00 EEST, June 9th
[17:00 UTC], June 9th

Emanuela Damiani & Aaron Benson

Firefox

How the UX team at Mozilla started using Figma while redesigning the desktop browser and building a foundation for Firefox’s future.

Hour
#14

20:00 CEST, June 9th
[18:00 UTC], June 9th

Jeff Gothelf & Luke Hohmann

24 Hours of UX

The Scaled Agile Framework, better knonw as SAFe, is a set of patterns for implementing agile practices at enterprise scale, and is being rolled out in many large organizations globally. However, user experience often gets lost in the process, despite the intentions of integrating it. A proponent and opponent of SAFe will introduce their views, followed by a Q&A. If you are a SAFe veteran, consider participating in our workshop that follows this talk (see further below on this page).

Ahmad Alhuwwari

Arabic UX

Jordan

Localization impacts user experience in more ways then we know. Translation and localization is important but copying user experience and taking it other cultures can often be useless. Localization must incorporate cultural norms and nuances in order to be successful. The webinar will look at localization by focusing on the Arabic world and specific issues that arise in creating user experiences. Case studies will be presented from projects in Arabic countries.

Hour
#15

21:00 CEST, June 9th
[19:00 UTC], June 9th

21:30 CEST, June 9th
[19:30 UTC], June 9th

Kornelia Müller

UX Graz

Austria

What have you learned over the past 10 years as a UX designer?
Me?
First of all I have learned that I had no idea what the actual job of a UX designer looks like. 
I have learned that asking questions reveals made up words.
I have learned, that including UX in an agile process in a B2B company is very difficult.
I found out that I love processes & guidelines.
That cake can take you further than you might think.
I have learned that I need to be aware of stress and my mental health.
How hard it is to change.
That there are so many others like me.
But most of all, I have learned that learning never ends. In this talk I will tell you about UX education, the things I wished I knew when I started as a UX Designer and how I tried to teach all of this in 6 hours.

Kornelia Müller & Johannes Lehner

UX Graz

Austria

Fireside chat with a UX Designer

Hour
#16

22:00 CEST, June 9th
15:00 CDT, June 9th
[20:00 UTC], June 9th

Cassini Nazir

Dallas User Experience Group

USA

This talk will give you a first orientation to the strange, fascinating and fragile phenomenon of being curious. We will explore what curiosity is, ways we can be more curious, and, if possible, how we might invite others to be curious.

Hour
#17

23:00 CEST, June 9th
17:00 EDT, June 9th
[21:00 UTC], June 9th

Alberto Silveira

NoVA UX (Northern Virginia UX)

USA

The age of the distributed team is upon us. Teams can now operate and collaborate from locations other than a central office, and events surrounding the 2020 COVID pandemic have thrown its practicality into sharp relief. Managing a team whose members are distributed across several locations requires a different mindset and will remain a must-have for all areas of business from this point forward. In this session, Engineering leader and author Alberto S. Silveira Jr. will share concepts from his recently published book, Building and Managing High-Performance Distributed Teams. We’ll explore why the high-performance distributed team model is vital to the future of business and why the combined power of Design, Product, and Engineering is critical to a high-performing team’s success.

Hour
#18

0:00 CEST, June 10th
18:00 EDT, June 9th
[22:00 UTC], June 9th

Sophia Prater

There’s a simple trick to making your UX more naturally intuitive: make the things in your digital system more recognizable to users. Thanks to a couple million years of evolution in the physical world, objects in meatspace are pretty easy to recognize. But how often do we enter into digital environments and struggle to identify the meaningful, valuable, and relevant stuff? In this talk, we will learn to fix four anti-patterns that impact object identification.

Hour
#19

1:00 CEST, June 10th
19:00 EDT, June 9th
[23:00 UTC], June 9th

Jenine Lurie

Humans in Service Design

USA

Fear, Hunger and Sex are the best motivators to make people take action. Think about your decision making process to get the vaccine, or not. What were the considerations, doubts, aspirations and goals? How did the digital experience align against the physical experience? Were the directions, information provided by your local vaccination center clear and did the instructions match up to the actual event itself? I think there could not be a more powerful example of good service design than the vaccine process. Let’s meet to share our stories, and compare experiences based upon our hyper-localized yet very diverse experiences: from Pre-Service Awareness (learning about eligibility) to During the Service (booking appointments, getting the shot) to Post Service (socialization – sharing the selfie, feeling relief and encouragement). Lets hope to remove Fear as our primary motivator for decision making. I personally would much prefer to return to the world where Sex and Hunger drive our actions!

Andrew Chak, Drew Ellis, Ilona Posner & Paul McIneney

TorCHI

Canada

– The Cure for the Common Zoom: Tips and tricks from a year of working remotely as a Head of Experience Design
– UX Roadmaps: An enterprise case study of UX taking a leadership role in helping a product team align the value they want to deliver with the features they want to build.
– TorCHI retrospective: Nurturing a local UX organization over 25 years

Hour
#20

2:00 CEST, June 10th
18:00 MDT, June 9th
12:00 NZST, June 10th
[0:00 UTC], June 10th

Roy Opata

Calgary UX

Canada

“All Hands Research ride-alongs” are open UX research sessions where anyone can observe users interacting with the product and hear their feedback. PMs, designers, marketers, executives and more join these sessions and apply learnings to their everyday work.

 

Haunani Pao, Fiona Lai, & Tomu Ozawa

UX Auckland

New Zealand

Stuff.co.nz is a digital news website that is consumed mostly by older, middle aged New Zealand people. Stuff recognised that they are unsuccessful attracting younger Gen-z users who were more interested in consuming content created by creators that focused in specific things. The three of us are going to talk about how we accomplish a summer internship program of design thinking and UX processes to create a new concept that address this business need within a period of 3 months.

Hour
#21

3:00 CEST, June 10th
18:00 PDT, June 9th
[1:00 UTC], June 10th

3:30 CEST, June 10th
9:30 HKT, June 10th
[1:00 UTC], June 10th

Alex Shirazi

SFUXD & Silicon Valley UXD

USA

The San Francisco Bay Area has quite a charm when you can walk through the streets of Palo Alto and see founders of unicorns having coffee or Stanford dropouts meeting their co-founder. Enter the pandemic: Now Zoom meetings are the hot spot and location really doesn’t matter, and not just Tim Ferriss style. This talk will discuss how the pandemic dispersed Silicon Valley, how designers from Berlin became community members with designers in Toronto, and why this is a great thing for design and technology.

 

Phoebe Yu

Colearnia

China

As a non-stop learner and a creator of Testla HK, Desighla and Colearnla. I aim to provide an experimental space for Hong Kong UXers to find inspiration, get community support, fail fast and grow together.

 

Zach Perkins

Adobe

Discover how Adobe XD can speed up your workflow and help you take your web and app designs to the next level. Zach Perkins is a Strategic Development Manager with Adobe. He advocates for Adobe XD and educates customers on how to integrate XD into their DesignOps to improve their overall workflow, quality of designs & prototypes, as well as app integrations.

A design and coffee nerd based out of Portland Oregon, Zach has been designing for just over 20 years with the last half of his career focused on user experience design. Prior to moving to Portland, he was a San Francisco native working with and leading design teams from enterprise to start-ups which include Salesforce and TaskRabbit. He’s recently joined the Adobe team as a Strategic Development Manager focusing on Adobe XD and loves showing off how XD can bring simplicity to your life.

Hour
#22

4:00 CEST, June 10th
[2:00 UTC], June 10th

Keith Instone, Marc Majers

Marc Majers, author of Make Your Customers Dance, will talk about how DJing is like UX. Whether you are a DJ, designer, developer, marketing professional or in product management, you will learn actionable strategies you can apply to your product right away.

Hour
#23

5:00 CEST, June 10th
11:00 MYT, June 10th
[3:00 UTC], June 10th

5:30 CEST, June 10th
11:30 MYT, June 10th
[3:30 UTC], June 10th

Masitah Ghazali, Juliana Abu Bakar, Haslinda Rasip

myHCI-UX

Malaysia

The talk highlights the experience of myHCI-UX as a non-profit organization, as well as a chapter of ACM SIGCHI, in promoting and creating awareness of the importance of UX. We will share, specifically, our experiences in working with governmental agencies, which from studies show Malaysia to have a high power distance between the government and the citizens. We hope the sharing will provide insights to those who face similar challenges so as to know the ways to best approach the problem and finding the solutions.

 

Ts. Dr. Aslina Baharum

UX Research Lab

Malaysia

The industry paradigm 4.0 is based on a system of communication and collaboration with each other and with people in real-time to improve process performance in terms of productivity, security, energy efficiency, and cost. Although industrial processes are more and more automated, human performance remains a major responsibility for product quality and factory productivity. In this context, understanding how workers interact with the production system and how they experience the factory environment is fundamental to properly model human interactions and optimizing processes. Also, product design is an important topic that is closely linked to the company’s competitive advantage. One of the most important changes is to focus on the end-to-end process perspective. That will foster a new model of cooperation. Strong user interfaces are critical to meet rising expectations and enabling a consistent user experience across different channels.

Hour
#24

6:00 CEST, June 10th
[4:00 UTC], June 10th

Yoel Sumitro

When I worked as a UX Researcher for a global tech company, the north star metric we used when measuring the Southeast Asian market was none other than GROWTH!

How many new users have we acquired? How many monthly active users to maintain? How many inactive users to resurrect? Other metrics such as users’ well-being, design ethics, and design justice are more of an afterthought due to Southeast Asia’s massive population of prospective users. My UX research work could sometimes resemble colonialism: I came to the SEA market from my fancy office in Silicon Valley, mined as many insights as possible, filed a report on the golden insight nuggets, and finally, designed a product that focused solely on growth.

Users’ privacy? Accessibility? The excess of behavior change? Users’ security? Those product topics were luxuries only available to our users from Western Europe and North America. For us, the SEA market, only our total population number – 674,351,868 – mattered for the growth reports we frequently made. Yes, for some investors and venture capitalists, users from the SEA market are mere numbers, not humans.

In this talk, I will go through several cases where many global tech companies “abuse” SEA users for the sake of growth and what we can do about it.

Workshops

Are you looking to dive deep, or is listening to presentations simply isn’t your thing? We’ve got you covered, with workshops spread across the full 24 hours. All the workshops are free to attend – but have limited capacity! Make sure to register early, so as not to miss out.

Register for workshops individually, on the below links.

6:00-8:00 [UTC], June 9th
8:00-10:00 [CEST], June 9th

Dasol Hong

Knock-AI

South Korea

1. In the first half of the first session I will introduce the process of using Ainize to learn about AI Opensource and design the UX of AI services. During this session, I will share the best AI services our community members (UXers) designed with Ainize and built with No-code tools. During the next half of the first session(30 mins), I will briefly share a quick tutorial on using the No-code tool, Bubble, that UXers can easily use to build AI services without codes based on the ideation they developed through Ainize.
2. In the first half of the second session, the participants will take time and explore Ainize to design their own AI services. For the rest of the time, participants will share each other’s UX design results and upload their works at the forum(https://forum.ainetwork.ai/c/ai-showcase/11) so that our community organizers can help them when they have issues in the future.

9:00-10:00 [UTC], June 9th
11:00-12:00 [CEST], June 9th

DLT Switzerland

Join us in the Design Leadership Therapy session! Born in beautiful Switzerland, this format is built around open discussion of design leaders. We collect their leadership challenges, vote on the ones that touch most of us, and then share possible approaches to each one’s specific scenarios. Whether it’s the tricky hiring for that special team, or managing a complicated stakeholder who “doesn’t get it,” or trying to level up the design culture in your organization, you’ll always find someone who had a chance to take a stab at it in their own way. Lounge into our comfy chair in one of our breakout sessions.

Requirement: Participants should have a leadership position, either as a people manager or as a technical lead and are willing to either contribute a challenge or actively support other design leaders.

Your therapists:

  • Daniel Boos, Lead User Experience Services, Swiss Federal Railways
  • Jeremy Hulette, Director Product Design & UX, Crowdhouse AG
  • Jules Skopp, Director of User Experience, Expedia Group
  • Yanira Gonzalez, Head of Customer Experience, Migros Online

10:00-12:00 [UTC], June 9th
12:00-14:00 [CEST], June 9th

Julia Borkenhagen, Joseph Duteil, Nathalie Raux-Copin, Rachael Camp, Jasmina Travnjak

Whitespace

This is a workshop about workshops. While digital working sessions can be a huge time saver (no travel, all work is captured electronically), we still have to take the human factor into account. How do we enable participants to connect on a personal level? We will share with you our lessons learned based on our experience running everything from small brainstorming sessions to multi-day 70-person PI planning events, & you will participate hands-on in some of our favorite ice-breaker activities. Activite participation on a shared MIRO board is desired, but not required.

13:00-15:30 [UTC], June 9th
15:00-17:30 [CEST], June 9th

Dr. Panagiotis Zaharias, Dr. Vasileios Kalyvis

Athens UX community & theUXProdigy

The process of analyzing qualitative data has become a critical concern for every modern product design team. There is an abundance of data and user feedback coming from different sources such as user interviews, call-centers, social media posts, usability testing sessions, ethnographic observations, etc.

However, all these data are worthless unless there is a certain way to analyze them and convert them into insights that will make digital products and services better.

We offer a 2.5-hour online workshop where we will present, discuss, and practice qualitative data analysis techniques. Emphasis will be put on the inductive thematic analysis technique i.e. the art of sorting, labelling, analyzing, and even correlating non-numerical data. This is a hands-on online course, and we will work both as individuals and members of small groups by reflecting on real case studies and scenarios.

18:00-19:00 [UTC], June 9th
20:00-21:00 [CEST], June 9th

Ernesto Izquierdo

International Committee of the Red Cross 

Interested in redesigning the user experience from a traditional help desk support model to a community-first support model? How might we empower users to find higher quality answers more quickly using the latest tech and community approaches? The outcome of this workshop will be a design that includes AI, bots, auto-translation, search, and feedback loops. We’ve got a draft architecture, and with your inputs, each participant will bring home a smarter support model to apply in their own organization.

19:00-21:00 [UTC], June 9th
21:00-23:00 [CEST], June 9th

Daniel Boos, Petert Horvath

24 Hours of UX 

The workshop aims first to foster an exchange between UX experts working in companies using the SAFe Framework to develop products. Second, in the tradition of continuously improving the use of and the framework itself, we will jointly identify aspects that should be improved from a UX perspective and how it can be done. We use the current framework as a starting point and will work in breakout groups, each group addressing a different topic. Topics will be defined and prioritised during the workshop. After the workshop the findings will be compiled for further discussion within a SAFe and UX-focused communities.

Requirement: First experiences working in a company using SAFe.

01:00-02:00 [UTC], June 10th
03:00-04:00 [CEST], June 10th

Leticia Serrano, Liz Barraza, Padmashree Shetye, and/or Evan Luputra

Iterate UX

Canada

Whiteboard Challenge is a practical session where a team of 3 members will collaborate in a whiteboard challenge for around 20 minutes. This exercise is the last and the most important step of the interview process of a UX design role. The goal for the employer is to understand your design thinking process and the collaboration of the candidate. IterateUX offers a space where to learn, collaborate, and receive feedback from experts designers from well-known companies in the USA and Canada

2:00-3:00 [UTC], June 10th
4:00-5:00 [CEST], June 10th

Joshua Dickens

UX Talk Tokyo

Japan

Whether you are just experimenting or turning your idea into something tangible, UI prototypes play a vital role in building and testing your mobile app while preserving overall design consistency.

In this workshop, we are happy to welcome Joshua, Product Designer at Instagram, who will use Origami Studio, Facebook’s powerful and free design prototyping tool, to go beyond a typical click-through prototype to create custom interactions and animations. You’ll start with a brief introduction to Origami Studio, learn how to bring over static designs from Figma, and then bring them to life with gestures and animations.

Prerequisite 👉

– This is a 100% online workshop
– Create an account on Figma: https://www.figma.com/
– Download Origami Studio for Mac OS (https://origami.design) and Origami Live for iOS (https://apps.apple.com/us/app/origami-live/id942636206)
________________

🚀 About Joshua Dickens 🚀

Joshua Dickens is a Product Designer at Instagram. Prior to moving to Tokyo, he was based in Instagram’s SF headquarters, where he led design for Instagram Stories, as well as numerous creative tools from Layout to face filters. Before Instagram, he was a designer at Apple, where he designed Find My Friends, iCloud Photos and more. He’s shared his passion for prototyping by teaching classes internally at Facebook and Instagram and to graduate students at the Copenhagen Institute of Interaction Design.