2022 schedule

Bringing local communities to a global audience
08/06/2022 6:00 am

WELCOME: Meet and greet

Speakers
-

Network with other UXers, visit the booths, tell us where you’re connecting from, participate in pre-conference activities

08/06/2022 7:00 am
  • We - The collective track

More than visualisation: VR and game tools as community empowerment

hosted by
UX Wellington
Speakers
Ellie Tuckey | Mitra Homolja | Kammiri Corinaldesi Aros
08/06/2022 8:00 am

Tips for designing for Chinese content

hosted by
IxDA Hong Kong
Speakers
Lowene Chan | Robert Hsu | Ada Yuen
08/06/2022 8:30 am
  • We - The collective track

Strategic design to elevate UX

hosted by
UXNZ
Speakers
Jaz Wilkinson
08/06/2022 9:00 am

Blockchain, NFTs and Metaverse, Oh My!

hosted by
UX Auckland
Speakers
Haunani Pao
08/06/2022 10:00 am
  • We - The collective track

Ripple effect of a Design Community

Speakers
Anannya Bhowmik
08/06/2022 10:30 am
  • We - The collective track

Diversity, Equality and Inclusion in Financial Technology

hosted by
Asian CHI
Speakers
Dr. Eunice Sari
08/06/2022 11:00 am
  • Keynote

The Black Experience in Healthcare

Speakers
Dr. Gyles Morrison, MBBS MSc

We all know discrimination negatively impacts the lives of countless people around the world. But what does this look like in healthcare? Associated with poor health outcomes, loneliness, gaslighting, and gatekeeping, the Black experience in healthcare is rarely discussed to the depth required to bring change. During his talk, Dr. Gyles Morrison exposes the good, bad, and ugly truths of healthcare for Black clinicians, patients, and even UX professionals. You will learn the theory, tools, and techniques UX professionals can use to design products and services that overcome health inequalities and achieve better health outcomes for all.

 

About Dr. Gyles Morrison

Dr. Gyles Morrison MBBS MSc is a Clinical UX Strategist with a 10-year history in healthcare, digital health, and Clinical UX. Starting as a doctor in the UK, he now works internationally, helping UX professionals and healthcare companies make products and services that are valued by clinicians and patients. He specializes in using healthcare behavioral science and digital therapeutics to improve healthcare outcomes.

 

An international speaker, UX mentor, and career coach, he is also the founder of the Clinical UX Association (the leading authority on Clinical UX), the lead instructor for the Clinical UX Academy, and the founder of the Black UX Society.

08/06/2022 1:00 pm
  • Me - The personal track

Designing performance appraisal for Agility

hosted by
Agile Jordan
Speakers
Sahar Al-Haj Yousef | Musab Barakati
08/06/2022 2:00 pm
  • We - The collective track

UX + Agile: The Good, The Bad, and the Ugly

hosted by
UXPA Cleveland
Speakers
Joshua Randall
08/06/2022 3:00 pm
  • We - The collective track

Every Word Matters – Inclusive Writing in 21st Century Design

hosted by
UX Graz
Speakers
Sarah Loigge | Johannes Lehner
08/06/2022 3:00 pm
  • We - The collective track

Arabic UX Challenges: a Look Beyond Localization

hosted by
Arabic UX Community
Speakers
Ahmad ALhuwwari | Lujayn Alhddad | Medhat Mekky | Mohammad Omar | Dr. Mohammed Alhusban | Charbel Sejaan
08/06/2022 5:00 pm
  • We - The collective track

(Re-)Architecting a Community

hosted by
World Information Architecture Day
Speakers
Andrea Rosenbusch | Grace Lau
08/06/2022 5:30 pm
  • We - The collective track

TBD

hosted by
World Usability Day
Speakers
Elizabeth Rosenzweig
08/06/2022 6:00 pm
  • Us - The ecosystem track

Sustainable Behavior by Design

hosted by
UX Antwerp
Speakers
Annie Stewart
08/06/2022 6:30 pm
  • We - The collective track

Drunk UX testing, and what we can learn from it

hosted by
UX Geneva
Speakers
Peter Horvath | Jesse Anton | Richard Littauer
08/06/2022 7:00 pm
  • Keynote

Transforming Toward Customer-Centricity

Speakers
Debbie Levitt, MBA

In an era of faster, faster, faster, our workplaces are sacrificing quality, collaboration, and the customer experience to “just ship it” and find out very late in the game if our features had any benefits for users. Business goals don’t seem to overlap with customers’ needs. CX and UX have trouble finding a seat at the table, and “evangelism” can backfire. Agile and Lean claim customer satisfaction is our highest priority, but are we delivering high value to our trial and paying users? No matter what an Agile coach, Scrum master, or stakeholder declares, the customer decides what is “quality,” “done,” and “good enough.” This session has actionable advice and models for how you can start shifting processes, teams, and our companies towards true customer-centricity.

 

About Debbie Levitt

Debbie Levitt, MBA is the CXO of Delta CX, has been a CX and UX strategist, designer, and trainer since the 1990s. She’s a change agent focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.

 

Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.

 

Her “Delta CX” book and “Transforming Toward Customer-Centricity” training teach companies how to improve customer satisfaction, predict and mitigate business risk, and increase ROI by investing in great customer experiences. She has other training programs that teach non-CX roles about CX, why it’s done by specialists, and how to integrate it into teams and processes.

 

Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave. You can also catch her on the Delta CX YouTube channel.

08/06/2022 8:00 pm

Creating and Using Agnostic or Gender Neutral UX Personas

hosted by
UXPA Los Angeles
Speakers
Marcella Missirian
08/06/2022 9:00 pm
  • Me - The personal track

Accessible design is my passion: the most common errors in digital products

hosted by
Dalat
Speakers
Susana Pallero | Estefania Olmos
08/06/2022 10:00 pm
  • Keynote

Dispelling the Seven Deadly Myths of Product Design

Speakers
John Bowie

To accelerate corporate UX maturity, you must first disrupt the unquestioned mindset that pervades your company’s culture. You must dispel long-held beliefs about product design and development that, while true fifty years ago, now stand in the way of delivering world-class products and services to your customers. These seven myths may seem counterintuitive at first glance, but on closer examination, they reveal why every functional team must embrace UX principles for your company to remain competitive in the marketplace.

 

About John Bowie

As the principal scientist at Colorado Design Labs, John Bowie a passion for discovering new mindsets, models, and methodologies for streamlining communication and collaboration between human beings and technology. Drawing from his decades of experience as a UX professional in large, medium, and small companies, he helps UX designers and managers pilot their careers through the political and operational challenges and opportunities that arise while building a UX-driven organization.

 

John is currently sharing strategies and stories from his career in a series of books called Navigating the Politics of UX. Volume 1 is available now on Amazon. Future volumes will follow later in 2022.

08/06/2022 11:00 pm

Salary Negotiation for Designers

hosted by
NoVA UX
Speakers
Jim Lane | Hang Xu
09/06/2022 12:00 am
  • Me - The personal track

Presenting Your UX Work Using Spontaneous Talks Frameworks

hosted by
UX Research and Strategy
Speakers
Jennifer Blatz
09/06/2022 1:00 am
  • Me - The personal track

Ethnography & UX Research: Panel Discussion

hosted by
TorCHI
Speakers
Paul McInerney | Angeli Humilde | Anelynda Mielke-Gupta | Johanna Pokorny, PhD
09/06/2022 3:00 am

So… what now?

hosted by
Calgary UX
Speakers
Luis Berumen | Ana Sofia Gonzalez
09/06/2022 4:00 am
  • Me - The personal track

Principles to Enhance UX of Your Data Analytics

hosted by
Iterate UX
Speakers
Taylor Childers | Padmashree Shetye | Leticia Serrano
09/06/2022 5:00 am

Growth through unlearning and embracing imperfections

hosted by
UX Malaysia
Speakers
Chee Seng Leong | Dr. Idyawati Hussein | Shaza Hakim
09/06/2022 6:00 am
  • Keynote

Topic to be announced shortly

Speakers
Jonathan Yap

Details of Jonathan’s talk will be published here soon. Stay tuned.

 

About Jonathan Yap

Jonathan is a designer, storyteller, and a community connector. In the past 10+ years, his career has taken him to many places around the world, working with complex ecosystems and large-scale global products. From facilitating co-creation with executive teams to research on the ground with front-liners, to company-wide digital transformation, there’s always a great story to tell. Jonathan brings them together through design, research, data, strategy, and technology.

 

Through guidance from others and self-discovery, he has learned how to scale impact through people by designing relationships and mentorship. Jonathan’s passion is in the community, and he finds satisfaction in connecting people. He shares a lot by nature because good knowledge is worth sharing. In addition to his current position as Design Standards Director at a Singapore bank, Jonathan stays active as a host and volunteer for UXSG, mentoring on ADP list, and running Design Pay Asia (Formerly Design Pay Transparency).

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